1. Introduction
Welcome to Tutionwale ("we," "our," or "us"). We are committed to protecting the privacy of our users, including tuition centre owners, teachers, students, and parents. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
- Name, email address, phone number
- Tuition centre business details (name, address, logo)
- Student information (name, admission details, attendance records)
- Parent/guardian contact information
- Payment and billing information
2.2 Usage Information
- Log data (IP address, browser type, device information)
- Usage patterns and feature interactions
- Biometric attendance data (fingerprint device identifiers)
3. How We Use Your Information
- To provide and maintain our tuition management services
- To process attendance records and send real-time notifications to parents
- To generate invoices and process payments
- To communicate important updates and announcements
- To improve our services and develop new features
- To provide customer support
- To comply with legal obligations
4. Data Sharing & Disclosure
We do not sell or rent your personal data to third parties. We may share information with:
- Service Providers: Payment processors (e.g., Razorpay), email service providers, SMS gateways to facilitate our services
- Tuition Centre Owners: Student and attendance data is shared with the registered tuition centre that manages the student
- Parents/Guardians: Attendance and invoice data related to their ward
- Legal Requirements: When required by law, court order, or government regulation
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmission
- Encrypted storage of sensitive data
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Regular data backups
6. Data Retention
We retain personal data for as long as your account is active or as needed to provide services. Upon account termination, data is retained for up to 90 days for backup purposes and then securely deleted, unless required by law to retain longer.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for communications
- Export your data in a portable format
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes. By using our platform, you consent to the use of essential cookies.
9. Children's Privacy
Our services process student data on behalf of tuition centres. We do not directly collect data from children under 13. All student data is managed through authorized tuition centre administrators and parents/guardians.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info@tutionwale.in
Phone: +91-8668370257